Privacy Policy

This Privacy Policy outlines how we collect, use, store, and protect personal information submitted by users while browsing and purchasing products through our website. This policy applies to all website visitors, registered users, and customers who complete orders on our platform. Our core principle is to protect user privacy and only collect necessary information to provide stable, standard shopping and after-sales services.

1. Information We Collect

We only collect information that is essential for order processing, delivery arrangement, and customer support. No unnecessary personal data will be actively collected or stored.

  • Personal Identification Information: Full name, contact phone number, valid shipping address, and email address submitted voluntarily during checkout or contact consultation.
  • Order Data: Product purchase records, order quantity, transaction records, delivery status, and after-sales application information.
  • Basic Website Access Data: Anonymous browsing device type, page access records, and basic browsing behavior data to optimize website display and user experience.

2. How We Use Your Information

All collected user information is only used for service fulfillment and will never be used for unauthorized commercial promotion or illegal sharing. The specific usage scope is as follows:

  • Process, confirm, and track your submitted orders, complete product delivery and logistics updates;
  • Respond to your customer consultation, after-sales return, exchange, and service requests;
  • Verify user identity to ensure secure and normal order transactions;
  • Optimize website functions, product display, and overall user browsing experience;
  • Send necessary order notifications, logistics reminders, and after-sales service prompts.

3. Information Storage & Security

We adopt standard technical and management measures to protect user personal data from leakage, tampering, and loss.

  • User order and personal data are stored on secure encrypted servers with restricted access permissions;
  • We will retain your valid order and transaction information for 24 months after order completion to support after-sales service verification and order record inquiry;
  • Unnecessary browsing data will be automatically cleaned up regularly; invalid user information will be deleted actively after the retention period expires.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third-party commercial institutions. User data will only be shared in the following necessary scenarios:

  • Logistics Service Providers: Share necessary shipping information (name, address, contact number) only to complete product delivery;
  • Legal Requirements: Disclose user information only when required by official legal procedures, regulatory requirements, or judicial rulings;
  • Authorized Consent: Conduct information sharing only with your explicit voluntary authorization.

5. User Rights

You have independent rights to your personal information during your use of our website services:

  • You have the right to inquire, view, and confirm your personal data and order information stored on our platform;
  • You may apply for correction of incorrect personal information at any time by contacting our customer support team;
  • You may apply for deletion of your personal data (excluding data required to be retained by legal regulations) after completing all order services;
  • You have the right to refuse non-essential information collection and cancel unnecessary service notifications.

6. Cookie Usage

Our website uses basic browser Cookies to optimize browsing experience and record basic user access preferences. These files only store anonymous browsing data and will not collect or record your private personal information or payment data.

You can adjust your browser settings to refuse or clear Cookies at any time. Disabling Cookies will not affect your normal browsing and order submission functions on the website.

7. Policy Updates

We reserve the right to adjust and optimize this Privacy Policy according to business updates and service upgrades. When the policy content is adjusted, we will publish the updated content on this page directly. The updated policy will take effect immediately after publication. Continued use of the website services after updates confirms your recognition and acceptance of the latest policy terms.

8. Contact Information

If you have any questions, suggestions, or data-related applications regarding this Privacy Policy, please contact our customer support team through the official contact channel on our website. We will respond and process your request within a reasonable time.