Cookie Policy

This Cookie Policy explains the use of cookies and similar tracking tools on our website. This policy applies to all visitors browsing our site, and describes how we utilise these small data files to improve your browsing experience without collecting sensitive personal details.

1. What Are Cookies

Cookies are small text files stored on your device’s browser when you visit a website. These files store simple anonymous browsing preferences, and do not access your personal identity, payment information or private device data. Each cookie only holds limited non-identifiable browsing records.

2. Types Of Cookies We Use

We only deploy essential and functional cookies; no persistent third-party tracking cookies are used for marketing profiling purposes.

• Necessary Functional Cookies: These cookies are required to enable basic website functions, including page navigation, item cart storage and page preference memory. These stay active for 30 days after your last site visit.
• Experience Optimisation Cookies: Anonymous browsing statistics cookies to record page access frequency, page stay duration and click behaviour. All data stored here is fully anonymised, and automatically cleared after 90 days.
• Preference Storage Cookies: Saves your cookie consent selection, page layout and language preferences, stored for a maximum of 12 months.

3. How We Use Stored Cookie Data

All information captured via cookies is only used to adjust and improve our website’s usability, and will never be matched with your personal order or contact information to create user profiles.

• Maintain your shopping cart contents during your browsing session;
• Remember your cookie approval choice so you do not receive repeated consent prompts;
• Identify which product pages and sections visitors use most frequently to refine our layout and product display;
• Fix page loading errors and layout issues based on anonymous device and browser data.

4. Third Party Cookie Access

We do not share cookie data with external advertising or data collection platforms. No third-party tracking scripts are embedded on our site to gather visitor behaviour for cross-site marketing.

Only standard web service tools required to run the website may place limited temporary functional cookies, which follow the same data retention time limits as our own site cookies.

5. Your Cookie Control Options

You hold full control over cookie storage via your browser settings at any time:

• You may fully block all cookie storage within your browser, or choose to only accept necessary functional cookies;
• You can manually clear all saved cookies and local site data from your browser history at any point;
• You are able to set automatic periodic deletion of stored cookies on your device.

Please note that blocking all cookies may impact basic website functions such as cart storage and page preference saving, but will not prevent you from viewing product pages or submitting orders.

6. Data Retention Rules

Every category of cookie has a fixed automatic expiry timeline, with no permanent unlimited storage of browsing data on your device:

• Temporary session cookies: Automatically removed once you close your browser window;
• Functional preference cookies: Maximum 12 month storage limit;
• Anonymous statistics cookies: Auto deleted after 90 days;
• Cart session cookies: Expire after 30 days of inactivity.

7. Policy Modifications

We may revise this Cookie Policy to match website function updates or standard service adjustments. All revised terms will be published directly on this page and take effect immediately once posted. Continued use of our website after updates means you accept the latest policy terms.

8. Enquiries Regarding This Policy

If you have questions about our cookie usage or wish to raise any requests related to stored browsing data, you can reach our support team via the contact page available on our website. We will respond to all valid enquiries within a reasonable timeframe.